Recent content by Geltez

Finally after many weeks of waiting they finally sent me a new Mavic. Sent it UPS Next Day Air and gave me new in the box, not just the controller and mavic body that went missing! Complete headache to get to this point but happy it's finally here!

Not sure exactly... I'm still waiting on my drone because UPS lost it. DJI opened a claim with UPS. Probably waiting another couple weeks...

UPS has confirmed the package is lost. I contacted DJI again just today and they said that they will start their own investigation. I called them over a week ago and they said the same thing!!!!! I got so pissed at them and told them about their inconsistency, etc., so they escalated it and I...

I love it, sucks that people have to go through this...

I bought a used rig for $300 on Letgo. i5 Processor GTX 760 2gb (Not the best card but certainly not the worst) 16GB DDR3 Ram 1 TB Hard Drive 7200RPM And that's really it. I don't have many issues with this setup. I run Sony Vegas Pro 14 on my desktop and seems to render and edit smoothly...

Well, this is interesting and frustrating. After waiting over a month and finally sending my replacement from back (follow the situation in this thread: DISCONNECTED MAVIC... found on a street couple minutes later...), UPS was supposed to have it delivered on 5/12/17. I got the email and said it...

Just to add some icing on the cake, UPS screwed me over and completely lied about my packed being out for delivery. I got an email saying it would be here from 11am to 3pm. Never showed up. Now on the website for the tracking number, it says it's in a facility an hour away ever since 3 days ago...

Sorry, I kind of get worried when I don't hear anything for a week. It really sucks and I keep thinking about it haha. They just marked it as shipped and the serial number is 08QUE4900100RU which is what I received in an email! Apparently manufactured on April 9th using the decoder. My first one...

Everyone, please follow up on this link Was told by DJI that they don't repair but replace... I posted on the forums for an answer to my question on whether it's being replaced or not. I am completely dissatisfied with their lack of knowledge and service in general. What is the right thing to...

At least it didn't hit a car

I wish they would tell me what happened...

Hey everyone, here is an update. DJI send me an invoice stating that this is under warranty through their flight analysis! I am completely relieved because I was uncertain of my fate! My question to everyone is if it is a defect shouldn't they send a new drone?

I've been notified that they have assessed the damage but they need to send an "invoice". I guess a couple more days?

Interesting, kind of sounds strange! Keep us posted! I have a thread as well and right now they are on the damage analysis phase.

Any update from DJI? I had a similar situation.