This is a very unsettling situation. Hovering above a residence is something I almost never do. In fact, given the rural nature of most places I fly, I almost never fly directly over any building not part of my mission. Nobody on the ground even...
Your company needs to send others with you to take drone classes and training. This seems like a case of people who do not know drones or aviation regulations stating something that has good intent, but may not achieve what they want.
The fact...