Same situation here with quality and more with return authorization. I gave a one star rating and stated the facts, we will see if it gets posted. Also commented to their YouTube channel, maybe I will get a response from that....
Follow up...sent an email last Saturday to inform MAS that the return label they provided was associated with a delivery made on Oct 19 and requested a response as to why. Nothing. Even if they took Monday off for the holiday that's still 4 business days to respond, not even a "we are...
So as stated earlier, I received my prepaid return label from MAS. Boxed the items up and shipped them out yesterday. Went to check today to make sure the tracking number went live and the USPS site is telling me that the package associated with that number was delivered on the 19th of October...
Received my return authorization and they sent a prepaid label for the shipment. Thought I was going to have to cover the shipping so that's one kudo for the company.
Same issues here. Received my shipment on Thursday and they just don't look correct on the edges. Fairly new drone pilot so I don't need anything complicating my learning curve. They are going back and I'll eat the shipping costs.
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