Recent content by jefbur

Update: My replacement MA2 arrived last night from Apple, no issues this time, it activated right away and so far its behaving great! FWIW, I updated the firmware, AFTER I activated this time.

Did you update firmware before the activation?

In my case shipping the replacement is listed as on hold until they receive the return.

The return process was simple for me. I contacted them via their online support, they asked me to call an 1-800 number. The support person quickly addressed the issue and assigned an RMA and Pre-Paid FedEx label via email to send it back to Apple. Once they get it back, they send out a new...

Purchased from Apple Online Store, activation fails. Sent back to Apple this afternoon....hoping the replacement works better.