I had DJI Care Refresh, but as I couldn't recover the drone, I had to pay the Flyaway Fee rather than the Replacement Fee. Better than the cost of a new drone though LOL
@Squidinc
I did the same thing as you - instinctively hit the left stick to gain altitude, but didn't know that it wouldn't do anything as it was a waypoint flight! I only had a split second, so by the time I thought about hitting the button...
Hi @JNB @RodPad @slup
I had read your full post, and thought it was so unfair that you lost your Air 3. It was a miracle I saved mine. I recall frantically hitting the left stick to gain altitude not realising initially it was having zero...
It was my drone crash post that @slup linked to above. I had the same issue with waypoints, but unfortunately, my Air 3 ended up in the sea ☹️ Great last minute recovery in your flight!!
As part of the support case, I gave DJI the following...
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