So, I've been a user of Litchi since my Phantom 4 Pro. Used the waypoint flying a lot back then. Stopped flying for about 3 years and times had changed. New DJI consumer drones weren't able to fly waypoints except by "virtual sticks" which was...
This might be splitting hairs but, to me, "workshop" implies a greater level of hands-on participation than a course involving a lecture and demonstration. At least that's how photography workshops function. Photographers bring their own camera...
Keep in mind that you're speaking to DJI telephone representatives who speak English as a second language, are working from canned scripts and stock answers, have little to no hands-on experience with DJI products, and whose job performance is...