So the problem with my iPhone 7+ and the air encoder error has been fixed with the secret update. Now I still have the error warning with Litchi. I am able to fly with Litchi by ignoring the warning. Curious if anybody else is having the same problem?
And then you get this email from DJI telling you the return process and if you don’t do something exactly right you may forfeit the repair/return. As if this was my fault. Does DJI understand that this is their problem and I am the victim? Please note that the attached is just a portion of the...
I can’t fully answer your last question because I won’t fly it with this error. It would be my fault if I did fly the Drone and something happened. Try explaining that to DJI. It is difficult as it is to explain this issue to them as you know. This is not my first Drone. I’ve been with DJI since...
I have an IOS - 7+ and DJI is telling me I need a replacement. They are shipping a new platinum. Appears to be hardware. Go figure - you wait and wait and then when you think you have it you need to wait again. And we are talking $1500+ and no official word as to what is going on.
So you agree that on the day it was due to ship that you would (on the very day) then notified your customers that waited until it was supposedly in stock to order that you can’t deliver. And that you can’t even forecast when it will be available? My problem was the timing. Logisticaly, DJI had...
DJI STRIKES AGAIN. I RECEIVED an email this morning that the blades are in. And when I went to order they were on back order again. I contacted customer service and this is what I got:
Hello John! I understand that you received the email notification Regarding the availability of the DJI MAvic...
Sad news. I got an email with the same statement this morning. WITH NO INDICATION OF A NEW DATE. I actually postponed a few things to be around this week to accept delivery.
Help me understand - DJI you had to know days before it was going to be late - then why did you wait to email until the...
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