That internal battery is defective (or the electronics that control it). The same thing happened to me as to you with the date and time. Each time I removed the battery the CrystalSky switch out completely and the time was lost.
I had to send it twice, I had to explain to the DJI "expert" how...
I've asked about the MPP and always the same generic answer:
"We appreciate you for sending us an email. We understand that you wish to know the status of your order. However, due to the demand that we have for the Mavic Pro Platinum Fly More Combo as of this time, it is currently out of stock...
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