Just outside Strathpeffer and Contin, on the A835 (NC500), is the car park for Rogie Falls. A short but steep walk down good paths brings you to the stunning viewpoint and steps to the bridge above the Falls.
We arrived moments before the...
Welcome to the forum from the beautiful woods of Maine!
I hope you are able to sort this out but IMO I believe the issue falls back to the DJI store where you purchased it.