-Immediately upon recieving the drone and the flight data they offered to repair the drone. In this case it was only an arm and a landing part. They did not however offer any explanation whatsoever on why the drone fell from the sky. Im going to purchase the care program just to be safe.
I...
DJI Support confirmed reciept of the Drone for Warantee claim. They sent me an email asking for the details: Flight Date, Sync data from DJI Go 4, description of the event...etc. I sent them everything they asked for plus the following files. My Drone died in mid air while hovering. I hope...
I spoke to DJI California service center on the phone today. They told me it sounds like a warrantee issue. Its going out in the mail tomorrow. Im expecting it factory inspected and repaired. Having the same experiences and issue as you do, I can't fly this drone without worrying it will...
The screen on my android phone went grey. -Like when you try and connect to the drone on startup and choose "View Camera". The drone itself had the battery still snug attached. All lights off. I immediately rebooted everything and she gave me the "Go Fly" in DJI GO 4. -But, Immediately I...
-DRONE WAS OFF WHEN I RECOVERED IT. NO LIGHTS WERE ON. As far as "or was the battery shut down" -I can't be certain. All I know is all power appeared to be OFF, no lights...etc... and the drone restarted/rebooted as normal for the next flight.
So... for the million dollar question: Is...
I ran my DAT files from the flight on airstats.com and dowloaded the KML file and load it in Google Earth. Drone was clearly in mid flight when it "Dropped" like a rock. Battery Temp was 128.8F, 37% charge, .02 Voltage Variation. Im thinking Im going to fly several test flights at low...
Here is the .DAT file from /MCDATFlightRecords for the flight in question. I am downloading DJI Assistant 2. Im assuming DJI Assistant 2 can open this file directly and read data? -And I wont need to conntect to the drone directly?
Here is the Flight Log of the flight where the drone mysteriously fell from the sky. Im new to drones, but not RC or Lipo batteries. I've read the 3 cells voltage and voltage deviation records. They look normal and consistent. Smoothly ranging from .05 to .02
At the time of the crash...
My bad.... by 700 feet Im referring to absolute distance to the drone from myself. There is no way I was up 700 feet. I was high enough to safely hover over a really old and big oak tree. Power failure. Thats interesting.
I cant say for certain how far off it was without the flight data and the video. But it was within VLOS and I could just barely tell which way the drone was oriented. Im a careful, resposible pilot. I'd say the tree it landed under was 100 yards from where I was standing and the drone was a...
Battery was intact and snapped in on retreival.. Remote was fully charged, so was my Samsung Galaxy Note 5. In fact, I rebooted everything and flew again the rest of the day. I swear I was looking right at the drone -perhaps less than 300 yards away, and another 150 yards in the air with...
Front Left. Seems a piece of plastic holding the pin down has broken off.
Rear Right. Entire leg.
What parts do I need? how can I fix them?
Thanks in advance.
I was flying with total responsibility, within VLOS when the drone just dropped. Little or no obstruction save for a few small...
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