Recent content by lengthlord

Hi tunegutt, I was away from home so could not send the drone back until this week. Also I first wanted to try if downgrading the firmware fixed the issue, which it did not. I've created a DJI repair request but as yet I've not received a response form them. Have you tried downgrading your...

Thanks, but I believe this setting is for the propeller cage, not the propeller guards. https://forum.dji.com/thread-89165-1-1.html

@BudWalker, @sar104, @Spy808 you guys are awesome :) thank you so much and thank you to everyone else who helped too. Apologies for my late response, I’ve had a very busy day. I will talk to DJI support and request a repair or replacement. Is everyone happy for me to send DJI your research...

It would seem the compass is not functioning. Is it fair to assume that this caused the crash and DJI should repair or replace the drone under the warranty at no cost to me?

Thanks, I first did a factory reset using the DJI Assistant 2 app and a successful IMU calibration. Then I took the AC to a field and performed your test Spy808. The result was that the arrow icon in the app did not rotate when rotating the AC. Strangely when adjusting the pitch of the AC the...

I initially calibrated the compass at a different location about 1 km from the incident site, prior to the incidents. It wasn’t particularly easy to calibrate but it did eventually work, after a few tries. As I’m new to this I assumed user error. At the incident site after the crashes I tried...

I guess the most important questions are: What did I do wrong? What can I do to make sure this doesn’t happen again?

Can I somehow get the DATs from the AC? Do you guys know of an online tutorial for this? Does rooting the Mavic invalidate its warranty?

The compass errors happened at around 3 ft (1m) see attached screen shots.

What should I do now? Should I initiate a DJI repair request? Will this be covered by the warranty? Many thanks, Matthew

Yes I've included the entire MCFlightLog directory

Yes I applied left aileron to counter the AC movement to its right. This had no affect on the AC. Possibly because it was still in auto takeoff mode? The heading of the AC was NE as shown in the screenshot. I was standing behind the AC with it facing away from me when I initiated auto takeoff.

Yes that's the direction it was pointing at takeoff.

The distance between the 2 crash locations is only about 50 metres.

I'm currently abroad so unfortunately I'm not able to test this. However the direction of the AC shown in the flight history in the DJI GO 4 app appears correct, for both crash flights. Screen shots below.