Do DJI actually state that we'll get rapid support with Care Refresh? I know we get the priority on replacements (v. good in the case of the Mavic), but I didn't read that we get any other form of support priority.
For me the big difference is in the ability to log in to Litchi and have your missions available across your devices. Very useful when I plan my missions on my big iPad Pro, then have them available on the iPad mini. Also the point of interest function in Litchi is much better.
However, the...
It took nearly a month to get a warranty replacement from the time of first reporting it to DJI.
IMG_0207 by Mook posted Mar 9, 2017 at 4:47 PM
Edit: mine was received by DJI NL on the 19th Feb, showed up as received 3 days later.
I've had mine out of the sky for a couple of weeks now. It's over with DJI repair guys in the Netherlands.
On Sat 11th I was running a waypoint mission in Litchi (one that I'd done about 15 times previous without incident) when the Mavic nearly went into a tree. The OA kicked in and stopped...
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