I would have to agree.
I suppose I am used to the actual support I receive from all the other vendors in the film industry like Sony, Arri and even Free Fly. Any issue with my Alta 6 and they are right on it with very specific solutions. Love those guys!
They should read my email. I was very clear on what I had already done. As you know, the issue with the camera is an inherent flaw in the design everyone is suffering from. Neat only masks the issue. There is NO clear solution other than providing a better product.
I sent an email to all of the posted email addresses on the DJI website asking about a solution or upgrade to the iframe flicker issue with my Mavic Pro. I clearly stated I had upgraded to the latest firmware and IMU calibrate the unit every time I fly.
They responded with:
Thank you for...
Thanks for the insight but unfortunately I have to acquire 4K only. I also contacted DJI to enquire about solutions. However, as always, they take no responsibility for any issues with any of the short coming, defects and poor engineering in their products. Although FreeFly is more expensive, I...
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