NEW UPDATE:
After contacting with DJI service team, the drone they have sent to me is a BRAND NEW drone and not repaired. Happy about this result.
But still, after pushing them to tell more information, they say that the only thing that can tell to me is that it was not pilot's fault. They...
But you don't buy something cheap. It's an expensive product. It's like a car, if it has a serious problem and it's on the guarantee, they will tell you what is the cause. I think Dji will loose clients from this behaviour. Cause like me, I won't trust them so much like now as I trusted them...
UPDATE
In just one and half week, DJI has received my drone. They have tested and they offered me free repair.
The status of the repair was so fast (only 1 day to repair and ship it back).
BUT
I'm disappointed cause they didn't tell me the reason the drone has fallen. At least a tiny tiny...
Oh sorry. If you ask if the reported number of charging cycles in the app and on my notes were the same so yes I think they were. As for 200 cycles is the guarantee limit for each battery.
I have made from the first time I bought the drone, a mini note paper where I have the charging cycles and I have put it back on every battery where the battery's information is and when I charge them, I don't forget to simply check the number of the charging counting. So I know on which cycle...
Lately I listen too many problems about Air 2S. And if you think that Air 2S is maybe the best selling drone of DJI then user will be disappointed about this company.
Your problem really looked like to be the battery.
But in my problem, the battery was 2 month old new with only eight full...
That folder is empty. I remember finding an DAT file on my home pc when I connected the phone but I think it was only that with the same date and name.
Thanks for the message and info.
Maybe the power loss created problem to the drone's circuit itself or the motors didn't take the voltage they need to be steady.
Yes, the drone has broken the two "legs", the four propellers, and the gimbal was little broken. But I could turn it on. I sent it...
Thank you so much for your information!
I suppose you think that the battery made the problem.
But the drone as it falls, I could hear the motors make sound and plus, I found them working when the drone fell down and stuck between a metallic door and a wall. The propellers were stuck beacuse of...
Good evening all!
Days ago while I was flying my Air 2S and it had a weird crash itelf. I was flying with my second (fully charged) battery about 13 minutes. Then, at 40% of battery, I decided to do some Quickshots. I did one rocket quickshot and all were just fine. Then I decided to do an...
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