That is incorrect @Kilrah I just checked with DJI support. They would not send a refurbished aircraft out without the knowledge and approval of the customer. If a drone is assessed by DJI to be irreparable- then perhaps- with the knowledge and approval of the customer, they would send out a...
Bought my Mavic pro at best buy June 29 2017. One of the black rubber bands that stabilize the gimbal in the camera is defective. DJI sent me the same ups shipping label to grapevine Texas- I guess to replace that one SMALL black rubber band. First, I received the "gimbal vibration abnormal"...
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