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Recent content by parrajara

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    I lost my Mavic mini

    @sar104, you never cease to amaze me with how helpful and non-condescending you are. The level of detail and consideration in your posts and analysis breakdown, its something that deserves recognition. I'm sorry this happened OP. I've been stubborn with my MM before, but learned not to...
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    Disaster.. Please Help

    ****, that really sucks... Sorry to hear that. That is one of my biggest concerns everytime I launch my drone in the air... I also fly over water a lot, and I've been attacked by birds but luckily they didn't make contact with my mavic mini. I'm in Canada and there is no insurance like State...
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    DJI Not Honouring Warranty - Claims it was user error

    I've said it numerous times, but once more cannot harm... thank you very much! If you don't mind me asking, what is your profession? You're clearly a very intelligent individual, which raises my curiosity as to which career propels you to learn these type of things... After reading your...
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    DJI Not Honouring Warranty - Claims it was user error

    Hey friend, I am sorry to tell you that based on my research, DJI will likely not help you at all. This is exactly how I came into this forum, looking for answers about various topics - including warranty. From my research, it seems that no matter what situation (even if it's a workmanship...
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    DJI Not Honouring Warranty - Claims it was user error

    Thank you for taking your time to look at this. The flight on March 13 was for sure my fault, but the one in question on April 10th was due to a sensor error. I did take off with the aircraft without any issues, and I was flying it for a little while. At the end of the flight, the drone took...
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    DJI Not Honouring Warranty - Claims it was user error

    Hehe, I know what it looks like, but the area wasnt bad. I was just getting footage of some beautiful cherry blossoms we have here, at midnight when there was no one else around :) The area was pretty open and there was no ceiling or wiring in the air, so fairly safe and easy to navigate in.
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    DJI Not Honouring Warranty - Claims it was user error

    I'd just like to say that I appreciate the syntax in your thread. I really didn't understand a lot of what I was reading, but I did try my best... I managed to get the Flight Logs (attached in this post). I appreciate your help very much!!
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    DJI Not Honouring Warranty - Claims it was user error

    Honestly, I am a complete rookie when it comes to drones. I don't want to take more of your valuable time than needed, so I will try to keep it concise. I found what looks like flight logs to me following these steps: 1) Open DJI Fly App 2) Click on "Profile" 3) Select "More" 4) I am now...
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    DJI Not Honouring Warranty - Claims it was user error

    Hi All, I am going to copy and paste what I put on the DJI official forum. I am coming here because it is likely a larger, more active community, and I would like to know if any of you have experienced anything like this? If so, what did you do and what was the end result? " I bought a...