I bought mine as '2nd user' from a private entity. They couldn't care less. The only thing that they care about, quite rightly, is that you are not trying to con them by taking out insurance on a faulty/broken drone. Hence request for video validation. It's a simple, painless process that takes...
Bit late reply. It doesn't matter if the drone is new/2nd hand. Video activation works, and it's very simple, the whole video that you'll upload to youtube is about 1min long. Just follow the very simple instructions and they'll send you a link to purchase DJI refresh. I've done it with mine mm2...
My experiences with DJI support were completely different. Contacted them two times on separate issues and both times everything was sorted quickly and professionally.
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