This is one of the problems with the process. If a disgruntled employee is the "owner" of all the accounts in the shop and he get fired, he will walk away and take all the drones with him because DJI has a zero tolerance process which means they...
Yes, this is the problem: the employees, together with their manager, are doing absolutely nothing. All they want is sales, with no after-sales service responsibility.
This is not possible now, as of yesterday, I talked to the store manager of this DJI dealer and was told that the staff who assisted me that day had already resigned. I even insisted to them about this employee's details, such as the complete...
There is a painfully simple solution to this situation.
You say that during the sale, you and the dealer went outside to test fly the drone... yes? That would explain why it is bound to another account.
Take it back to the individual who sold...
True Buying from authorized stores can come with such risks and a person new to DJI would not think to ask why they were doing what they were ....doing. I guess I am talking along the lines of the small dealers of DJI Drones, these dealers tend...