Recent content by rustyc

Had strange issue with Air2S batteries, Both died within a few days of each other, battery health shows cells are equal which I presume are OK, see screenshots. Batteries will power drone up upon inserting them, even though batteries are turned off. Turning battery on and off makes no...

Out of the blue I get rung up by someone who found the drone. I had my name and number on it. Found just near the track where I was looking so guessing it fell into a tree and wind finally bought it down 4 months later. Battery still in place. He’s away from me so he’ll post me the memory card...

Update - good news. DJI looked at the flight logs and said they will replace drone as it was a warranty issue.

Checked my spare batteries from Combo in my work Air2 and yes - made in April 2020

Interesting when I put flight log into Airdata, it gave more information about communication loss than Phantom Help. See pic.

I made a claim with DJI so got a case number but they certainly make it hard to find it on their website and make it hard to fill details etc when you don’t have the drone to send in. Then also sent support an email with flight logs in dat and txt formats explaining what happened with case...

Was strange as it was spinning out of control with motors going as we could hear and see it - the motor sound was oscillating up and down in pitch - we thought maybe propeller came off or one motor stopped and others were compensating trying to keep it in the air but the logs show nothing of...

I had trouble with an update about a week ago that it would disconnect all the time even only 60m away. Updated to latest on Wednesday and issues seemed to be fixed - flew the flight before this one over 1400m away without issue. Drone was bought in May so battery maybe made in April?? I have a...

Hi All Flying my Air2 for about a minute when it started spiralling out of control to its death in a gorge / river / tree. Drone couldn’t be located unfortunately. Wind conditions were calm and only warning on replaying the flight via the Fly app is Communication warning RC not connected. Motors...