Indeed. I put the new unit through the paces today and even mistreated it by disconnecting the cable, mispositioning the antenna, etc... All so I could gain some faith in this model. It worked flawlessly. :)
Got shipment info today... Based on serial numbers the units they are sending me are a week or two newer than my brand new unit that crashed... So likely new... Build date 22 July for the drone and 7 July for the controller.
Response I got back:
Brian Dale Upon checking the case log, we do not find any pilot error, so it proceeds as a warranty case. The designated team will do a fully flight test after repaired, no worries. Hope we can figure it out soon.
Got word today that DJI will be repairing the unit under warranty. No explanation of failure given at this time (trying to get more details). I don't have much faith in receiving the same unit back with just repaired arms and not addressing the issue that caused the problem. I've asked what...
The unit was still powered but props were not running when it hit the ground.. It stopped flying when it contacted the tree. I've seen motor overloads occur before when someone hit an obstacle with other units so as far as know that's still a thing.
As far as the accusation thing... The whole...
You know what? Forget it. I came in here to report an issue and seek input from others who may have seen a similar problem (I've seen several similar reports myself) and maybe start a dialogue as to why these incidents seem to be occuring.
Instead, all I've gotten is a bunch of flak and thinly...
The issue was the loss of connection and inability to regain control... Not what happened afterward (not sure why so many want to concentrate on that). Since I had no connection, the logs from app can't tell me exactly what happened at that point. I can surmise one of two things: motor overload...
Here's the first log...welcome others to look at it in detail but it looks like it jives with what I said above...she armed and hovered right in front of her a few inches off the ground before landing...had no issues. Landed to save battery and ask me a question about camera settings. Then I...
Apologies to all... I'm watching a toddler and trying to grocery shop and reply here at the same time (the struggle is real). I didn't post the previous log because I didn't think it was relevant. I'll post it when I get home. I did post the complete log from the flight in question. It was not...
When I get back home, I'll download and post the log from where my wife armed, flew for a couple of seconds and then landed. She said there was no problems then so I didn't include it.
I posted the log because that is what the thread directions said to. The reason I posted here is because I had an issue that needs to be reported. From what I saw of the logs it is consistent with a lost link. I tried to analyze the Dat file but was having an issue with DJI Assistant.
I also...
Never heard or read that one... Thanks for the tip... Yes, the sticks weren't doing ANYTHING and I didn't have much time to react to the RTH since it was only a stones throw away.
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