Recent content by smusk

No crashes since I got my Mavic one year ago or with my new Spark. I find I fly much faster and more radically now because I am more experienced. I think I am more likely to crash in the future because of it.

I am on 700 for Mavic, Rc and Goggles also on .08 for DJI Go 4. All function work including Airplane mode.

Thank you, perfect.

I had no idea that replacement parts were now available for the Mavic. Is it difficult to disassemble and replace body parts? Any areas to be extra careful about?

I am now over 7 weeks with no Goggles. DJI has had the second return for 2 weeks and they still have not shipped a replacement. The supervisor that told me he would handle it personally can never be reached, will not return calls or emails. I may just throw them in the corner when they do arrive...

DJI screwed me over. After waiting 5 weeks for them to replace my defective out of the box Goggles they sent me a dirty used pair with scratched up lenses. They promised me over and over they would send a new set but they did not. They did not even have a serial number. They put the used crap in...

I have not had very good luck with DJI support so far. I have called a dozen times and they never know the status, they say it is just being approved or it is approved but they have no idea when it will ship. They have refused to connect me with a supervisor and last week I was on the phone for...

The support I talked to did not know that trick. I am coming up on three weeks without the brand new Goggles I bought and they have not even shipped replacements yet. I am discussed with their lack of knowledge about their own products and their slow turnaround.

DJI has had my goggles for over a week and not even looked at them yet. I spent an hour on the phone today to get them to admit to it. Their response when I called was it is being approved for replacement and shows as status received. That sounds nice but the reality is they haven't even looked...

I like that concept of taking off restrictions for 107 pilots. I also have my private pilot certificate, I know the rules and procedures. I would like a way to update to better firmware improvements but not be restricted on where I fly.

I talked with several different people at DJI. At least they answered the phone really quick and were all nice. None of them had any idea what the problem was. I did several tests for them and they finally agreed they are defective and said I need to return the whole thing. I said to several of...

Thanks. You know something that is strange, when you try to contact customer service it has you fill out an electronic form. On the form it wants you to select a product, it has every other product except the Goggles. How can DJI be so bad at supporting their product. I had to select Mavic...

That is disappointing. Will DJI have me return the whole set of Goggles or just the headband? I do not want to get a refurbished / used replacement.

My Goggles just arrived and they were on two leds initially. After I got them linked and activated I went to charge them and they just sit on one green flashing LED and will not charge. Is returning them the only option?

I am sure many others will tell you their opinion. Mine is I am not going beyond 700 unless I have a technical issue that requires it. I have had no issues what so ever till now. 800 and later firmware imposes additional restrictions on No Fly Zones (NFZ) and may not even let you take off if you...