Recent content by Sorrello

DJI said it was and I quote “ a altitude indicator malfunction “ So basically it failed and it’s not my fault. I got the outcome I wanted

I think it will come. They said I could ask questions about the flight records analysis. So I’ll post here when I get it

Well I have an update from DJI. They are going to replace my drone! They confirm. “The unfortunate incident that occurred to your aircraft has been confirmed as a warranty case according to our data analysis”. “We would like to offer you a replacement Mavic Air 2 aircraft”. Well as you can...

Well I’m in the process with DJI to find out if I can get a drone replacement. Sent the flight logs to them and I do have DJI care, not that is going to get me anywhere. Didn’t recover the drone ☹️ Wish me luck.

Yeah I’m in contact with DJI and I’m going through their procedures to see how things will go

You know I did an update to the latest firmware the previous day. Could that have contributed to it?

Yep I totally agree

I’ve had it about 4 months. Cannot afford to buy another. I’m absolutely gutted!!

Not really an option. We were visiting family. We did post on the local community pages to see if it gets washed up somewhere. Not holding much hope. ☹️☹️

Ok I flew the drone the previous day with the same battery from 100%. It flew flawlessly. Put in back in its case and then did not fly again til the fatal crash. Battery was definitely in place. Just have to hope that DJI help me out. I believe I did nothing wrong

I was hovering because I want to take a nice pic. It was not in the 48 meg shot so I was changing it over. Then I look back in the sky and it’s gone!

https://www.phantomhelp.com/LogViewer/M82WI2AHHKWLHRU82HJ0

Here’s the log. What does everyone think?

Ok I think I’ve downloaded the flight log. Do I just put it up on here in its normal form?

What is really odd is that I was flying in Tripod mode. Supposedly the most stable flight mode there is. If Atti did activate then it has definitely killed my drone. The return to home feature failed to activate and now I’m almost au$2000 out of pocket ☹️☹️☹️☹️