Recent content by Supernootz

@DDS What about ticket number 24988? Been patiently waiting. Sent in on 3/25, quoted work on 3/27 and I paid immediately (didn't think to ask for a forum discount) with confirmation also on 3/27. I checked with you on 4/11 and you said 1-2 weeks more, I emailed again on 4/25 and you...

I'm in the same boat presently. I used them for a 2nd time because when I did get my drone back last time it was like new. The service was good, just slow. This time, they've had my drone since March 26th! I got a repair estimate right away and paid it immediately on 3/27. It's not cheap...

I was watching the sky and did not notice the speed but it was very, very slow. I knew it was going to run out of battery before reaching the ground. The controller was screaming "low voltage," "battery critically low." I was crapping my pants, thinking it would just drop from the sky...

My problem was compounded by the fact that the down sensor was blocked by the air drop device so it thought it was only a couple feet from the ground. Therefore, descent was painfully slow and the battery gave up the ghost while it was still a few hundred feet up.

Since your post I looked into it and yes, indeed the function is there. I will be doing that from now on!

Truly a shame about the battery incompatibility. Would make a great backup drone if the batteries worked between the brands.

I had a bad incident (not exactly a crash) using this thing today! First, let me echo how amazingly cool this sub-$30 air drop device is. Very clever design. But after a few successful water bottle drops, my friends and I got stupid and more careless. I was hot-dogging it and I think the...

So happy with your last service that I decided to crash again today! I'll be shipping another drone back to you tomorrow (already got the ticket and FedEx label). Thanks in advance!

Hello, Just wanted to come back here and update. Got my drone back today and I'm pleased. The initial delay was due to the fact that since my drone was brand new to the market (Air 3) spare parts hadn't been distributed yet. Once it was explained to me I understood. I feel like the repair...

I see. I'm not a photographer so I don't really understand it that much. Personally, I just like to use my drone for leisurely sightseeing from above and occasionally snap a picture. I really have very little, if any need to take video, however I do appreciate a good zoom feature for...

Why can you use the 3x zoom in photo but to zoom in more you need to be in video mode?

Thank you for responding! My ticket # is 247539

Joined this forum to ask about this company and seeing the title of this thread made my heart sink. I google searched a couple weeks ago when I crashed my brand new Air 3 and they turned up. Very professional looking website, I liked the free shipping (both ways) and free estimate so I sent it...