I agree with you. I have had terrible luck with FedEx over the years. Even today I just got notification they rescheduled my delivery from B and H from today to tomorrow. If given the choice I would use UPS.
The $800 exception was eliminated by...
I asked, and the agent verified it was insured for the full amount shown on the receipt copy I gave her. And that was an eBay receipt! No problem insuring with SF in Florida. I've had several drones insured with multiple agents over a period...