Not sure where you've been. But it's pretty common knowledge by now that DJI would like nothing better than to provide you with service. You need to talk to your gov't to see why they won't let DJI provide that service.
I suspect that if you...
You are lucky that DJI must still have A3S stock in Texas. If it needed to come from stock out of the country, DJI would be willing, but US customs, not so much.
My UPS delivery also made it today. Nothing as fun as an A3S though!