I am fairly new to this forum. I was on a Phantom forum when mine were new several years ago. I also have been on a few photography forums for almost 20 years and this one is loaded with misinformation. I would recommend the OP to filter it out...
If you are within the 30 return window through PayPal and ebay I would return it as new defective for refund or exchange. Personally I would choose refund and rebuy if the price is close. Who knows how long it would take for repair or replacement...