G'day all,
I'm quitte new here, bought my first drone just a week ago. A DJI-Air 2S with smart controller (DJI Air-2S fly more combo). But one way or the other I can't seem to pair the two together.
Checked the firmware on the controller ( Rev 01.0.064). Which is to my knowledge the latest version.
Firmware on the drone itself, unknown. Tried to just power it up but that doesn't work either.
The package comes with a smart controller only, the suggestions to use the standard controller first are out of my reach.
As it all comes straight out of the box, one would think things are compatable, but apparently they are not.
When trying to pair the controller with the drone, the smart controller keeps asking me to press the powerbutton on the underside of the vehicle for 4 seconds....there is no power button there (to my knowledge at least).
Downloaded the DJI assistant software on my computer, tried to connect both the controller and the drone. No succes in communicating or updating anything.
FYI; bought the set here at a respectable reseller, went back to them with my first unit, hoping they could help me in pairing the lot, but unfortunatly, they also were unable to help. They declared the first unit DOA and gave me a new set. Unfortunatly that didn't solve the issue.
Therefore my assumption now is I'm doing something basicly wrong here, but what?
My newby question to you all, how do you pair the Air-2S to the "smart" controller for I am clueless.
Am I the only one with these issues or is it a known thing?
BTW: contacted DJI by telephone and by mail at ask for a solution.... hmmm, how do I say this politly... not very helpfull unless you speak chinese/english.
Thanks in advance for your help.
I'm quitte new here, bought my first drone just a week ago. A DJI-Air 2S with smart controller (DJI Air-2S fly more combo). But one way or the other I can't seem to pair the two together.
Checked the firmware on the controller ( Rev 01.0.064). Which is to my knowledge the latest version.
Firmware on the drone itself, unknown. Tried to just power it up but that doesn't work either.
The package comes with a smart controller only, the suggestions to use the standard controller first are out of my reach.
As it all comes straight out of the box, one would think things are compatable, but apparently they are not.
When trying to pair the controller with the drone, the smart controller keeps asking me to press the powerbutton on the underside of the vehicle for 4 seconds....there is no power button there (to my knowledge at least).
Downloaded the DJI assistant software on my computer, tried to connect both the controller and the drone. No succes in communicating or updating anything.
FYI; bought the set here at a respectable reseller, went back to them with my first unit, hoping they could help me in pairing the lot, but unfortunatly, they also were unable to help. They declared the first unit DOA and gave me a new set. Unfortunatly that didn't solve the issue.
Therefore my assumption now is I'm doing something basicly wrong here, but what?
My newby question to you all, how do you pair the Air-2S to the "smart" controller for I am clueless.
Am I the only one with these issues or is it a known thing?
BTW: contacted DJI by telephone and by mail at ask for a solution.... hmmm, how do I say this politly... not very helpfull unless you speak chinese/english.
Thanks in advance for your help.