Camera black and gimbal doesn't moves

[skyfilms]

Hi!
Someone with same problem?
Gimbal doesn't moves on startup and video doesn't works. Black image.

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It happens after crash in tripod mode, and DJI GO app gets an "locked gimbal error".

Thanks.

 

[Former Member]

Might be torn ribbon or other cable. Time for a refresh if you have it.

 

[Joaquín Huergo]

I am having the exactly same problem now. Did you fixed it?. I am desperate to find a solution!.

 

[Levey21]

I am also having the same problem did you get this problem resolved?

 

[JeepDSL]

I am also having the same problem did you get this problem resolved?

As @Thunderdrones said, you probably have damaged the gimbal ribbon cable and camera LVDS cable. If you have DJI Care Refresh, use it; if not, find someone (like @Thunderdrones) who can replace the cables or do it yourself.