I appreciate your insight. I had never had that happen. I warmed the other up next to the heater in the car and it worked fine.Glad you made it back to the ground without crashing.
15 degrees C = 59 degrees F. At temperatures lower than that the chemistry of the battery is effected. It impedes the flow or electrons, sort of like a clogged fuel filter. The battery did not use energy warming itself, it simply could not pass the energy to the motors.
Best practice is to keep the batteries warm before flying. If they start out warm, they do generate heat during discharge to maintain their warmth. But starting out cold has wrecked many.
Lithium batteries hate being cold (or really hot), and that extends well beyond drone batteries. In fact DJI's batteries won't even charge quickly if they aren't at a certain temperature in the high 20C range. Ideal temperature range is around 25C to 60C or so. It is also really bad for lithium batteries to be left with a really low or zero charge for a long time.
The safe operating temperature of the Mavic Air does not extend below 0C which is not very cold at all - flying in colder weather than that or with cold batteries and you're asking for a failure. Warranty will not apply either. With the Mavic 2's you get a bit more leeway, down to -10C. DJI uses battery warmers on their higher-end drones like the Inspire 2 to allow it to fly safely in colder temperatures.
Another common mistake surrounding battery temperatures is when people leave cordless tools in the garage/shed all winter long and all the batteries are completely ruined by spring.
Thank you for your explanation! I am going to move my cordless tools from the shed to my indoor storage closet! I had not thought about that!!
I got the same thing after the new app updateis..... is WHAT DJI?????? Don't leave me hanging!
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Not to mention that I think they need a better language conversion when writing these warnings.
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