- Joined
- Nov 21, 2016
- Messages
- 122
- Reactions
- 65
- Age
- 43
Update. I just realized that I forgot to remove a Polar Pro filter before shipping the Mavic back for repair. I hope they notice its on, or that could be why they believe the Gimbal needs replacement. I have contacted DJI several times to see if I can get more information on my repair or at least pass on the info that I left the filter on by mistake. Even if I do need to replace the camera I would like the filter back.
I crashed my Mavic after about 9 hours of flight time. The crash was pilot error and resulted in the front vision sensor showing an error and failing to calibrate. One of the front vision sensor cameras has some bent plastic in its way. Besides that, and after replacing the props the bird flew fine, and its camera and gimbal worked fine.
After sending it back to DJI for a repair estimate they replied with a quote calling to replace items listed below, including the gimbal and camera. I find it odd that they need to replace the gimbal and main camera when they seem to work fine. No gimbal overload errors and the Mavic landed upside down in the crash never touching the main camera or gimbal.
Item Quantity Unit Price（USD） Total Price（USD）
Front Vision 1 1 29.00 29.00
Back Right Motor Arm 1 19.00 19.00
Gimbal & Camera 1 179.00 179.00
Front Vision 2 1 29.00 29.00
Service Charge 2 65.00/H 130.00
Freight: 0.00
Total Amount: 386.00
DJI Care deduction： 0.00
Total Payment: 386.00
I crashed my Mavic after about 9 hours of flight time. The crash was pilot error and resulted in the front vision sensor showing an error and failing to calibrate. One of the front vision sensor cameras has some bent plastic in its way. Besides that, and after replacing the props the bird flew fine, and its camera and gimbal worked fine.
After sending it back to DJI for a repair estimate they replied with a quote calling to replace items listed below, including the gimbal and camera. I find it odd that they need to replace the gimbal and main camera when they seem to work fine. No gimbal overload errors and the Mavic landed upside down in the crash never touching the main camera or gimbal.
Item Quantity Unit Price（USD） Total Price（USD）
Front Vision 1 1 29.00 29.00
Back Right Motor Arm 1 19.00 19.00
Gimbal & Camera 1 179.00 179.00
Front Vision 2 1 29.00 29.00
Service Charge 2 65.00/H 130.00
Freight: 0.00
Total Amount: 386.00
DJI Care deduction： 0.00
Total Payment: 386.00
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