DJI Fly - Album not showing photos and movies

[rogerio53]

Hello.
I am using a Mini 4 Pro with RC2.
At initial screen I tap Album and get message that there are photos or video.
I have SD card selected as storage in the drone anf if I use USB connection to PC I can see them.
Is this normal?
Thank you.

 

[rawman001]

Do you mean the message saying there are no photos or video? Did you rename on another device them by chance?

 

[rogerio53]

Yes I renamed the files. Could this be the problem?
And yes "there are no photos or video". Sorry for the mistake.
And thank you for your answer.

 

[Yaros]

Yes I renamed the files. Could this be the problem?

Yes, I believe that the DJI Fly app only picks up files that still have the original name by the drone. If you renamed them or moved them to another folder, they'll not be picked up by the fly app.
However, you can move them to a computer and view them.

 

[rogerio53]

Thank you. I will try tomorrow with a new movie with unchanged name.
Thank you.

 

[rogerio53]

Yes, I believe that the DJI Fly app only picks up files that still have the original name by the drone. If you renamed them or moved them to another folder, they'll not be picked up by the fly app.
However, you can move them to a computer and view them.

Problem solved.
Thank you.