Gimbal issues

G7799 · Mar 12, 2018

hi guys, recieved mavic pro 5 days ago and gimbal does this Some weird click during calibration. Not always but every other time.
Do you think this is serious issue?

Mossiback · Mar 12, 2018

Does the clicking stop after calilbration?

G7799 · Mar 12, 2018

Mossiback said:
Does the clicking stop after calilbration?

Yes, after calibration it’s ok, no problem with video. I’m worried about it getting even more problematic

BD0G · Mar 12, 2018

Purchased from?

G7799 · Mar 12, 2018

BD0G said:
Purchased from?

Dji online store, i had flyaway and dji gave me 30 discount so i got mavith without accessories

BD0G · Mar 12, 2018

OK, well you could send it back and then you would loose time that you could be flying your Mavic.
You could also fly the current Mavic and observe the real world flying characteristics and enjoy it for a while before having to send it back.

For instance if DJI will replace the Mavic within 30 days. One could fly it for say 27 days and then bite the bullet and indicate that the gimbal is misbehaving and potentially other areas of deficiency are noted.

You have documented proof that you suspected an issue as you now have video of the clicking of the gimbal. It does appear that when rotating the camera right and left during the start up calibration that it hits the stops kinda hard before rotating in the other direction , but I have seen others that have a similar issue and no functional issues are present.

If its going to bother you (and it seems like you may keep this in the back of your mind) relieve yourself of the stresses and send back for replacement. I guess its better to send it back now before the awesome flying weather is upon us.

The only bummer is that you skinned it and you would need to pull the skin and place each piece on some transfer pad so that it can be rewrapped on the replacement Mavic.

Heidelburger · Mar 12, 2018

Maybe DJI just got rid of a 'clicky gimble' drone at 30% knock down price? I would send them your video with a note suggesting you're reluctant to carry on flying a less than perfect craft for fear of a 2nd flyaway. Maybe those NICE people at DJI will send you the replacement before asking for the return. After all it was bad form sending you a substandard unit.

G7799 · Mar 12, 2018

BD0G said:
OK, well you could send it back and then you would loose time that you could be flying your Mavic.
You could also fly the current Mavic and observe the real world flying characteristics and enjoy it for a while before having to send it back.

For instance if DJI will replace the Mavic within 30 days. One could fly it for say 27 days and then bite the bullet and indicate that the gimbal is misbehaving and potentially other areas of deficiency are noted.

You have documented proof that you suspected an issue as you now have video of the clicking of the gimbal. It does appear that when rotating the camera right and left during the start up calibration that it hits the stops kinda hard before rotating in the other direction , but I have seen others that have a similar issue and no functional issues are present.

If its going to bother you (and it seems like you may keep this in the back of your mind) relieve yourself of the stresses and send back for replacement. I guess its better to send it back now before the awesome flying weather is upon us.

The only bummer is that you skinned it and you would need to pull the skin and place each piece on some transfer pad so that it can be rewrapped on the replacement Mavic.

Dji will replace it with some refurbished unit so it is not a iption for me. Returns are accepted only within 7 day after delivery. I’m just worried if it will get worse or not

G7799 · Mar 12, 2018

Heidelburger said:
Maybe DJI just got rid of a 'clicky gimble' drone at 30% knock down price? I would send them your video with a note suggesting you're reluctant to carry on flying a less than perfect craft for fear of a 2nd flyaway.

It’s brand new craft, do u think they sell defected stuff?