Gimbal Motor Overload

[budfroggy]

Morning Everyone!

So, last night i was flying and accidentally hit the side of my house. 110% my fault, looked away for a second and then boom. Didn't hit too hard, but dropped about 4ft and now i am getting the gimbal O/L error. I just want to make sure i cover all basis before i send it in the DJI. I am running the most current versions of GO and Mavic F/W. I tried calibrating the gimbal through the GO app, but when i click it, it does nothing. Visually, the gimbal and camera look fine, the tabs are still connected with the rubber bands and the plate is seated below that "L" clip. Are there any other steps i should try before i send this out. Any help would be great!

Thanks!

 

[Former Member]

When you turn it on does the gimbal go through its normal range of motion? Are you getting an image in DJI Go? Does it fly?

 

[budfroggy]

When you turn it on does the gimbal go through its normal range of motion? Are you getting an image in DJI Go? Does it fly?

When I turn the AC on, it goes through it's boot sequence but at the end it stops forward and tilts down a little bit and if I leave the AC on, it will randomly try and reset gimbal. I do have an image on my screen and focusing works and yes, it still flys like a gem. If I try to use the gimbal tilt dial it does nothing also.

 

[Cyberpower678]

With the Mavic off, try gently panning the gimbal up and down with your finger. Do it gently, it's very sensitive. There may be an obstruction in there. Doing this may clear the obstruction.

 

[Former Member]

When I turn the AC on, it goes through it's boot sequence but at the end it stops forward and tilts down a little bit and if I leave the AC on, it will randomly try and reset gimbal. I do have an image on my screen and focusing works and yes, it still flys like a gem. If I try to use the gimbal tilt dial it does nothing also.

Your gimbal pitch motor might have gotten damaged. Not much you can do aside from sending it in. Do you have refresh?

 

[Cyberpower678]

Your gimbal pitch motor might have gotten damaged. Not much you can do aside from sending it in. Do you have refresh?

Off topic, I sent you a PM. Can you take a look?

 

[budfroggy]

With the Mavic off, try gently panning the gimbal up and down with your finger. Do it gently, it's very sensitive. There may be an obstruction in there. Doing this may clear the obstruction.

Just tried. No go. However, when I tip the camera down it goes the arm all the way to the stop that you see on the left side and when I pan it up, it stops before it reaches the end. Is that normal or is it supposed to go all the way each way

 

[budfroggy]

Your gimbal pitch motor might have gotten damaged. Not much you can do aside from sending it in. Do you have refresh?

I do not... Gonna have to eat the cost. Any idea how much it ranges?

 

[Cyberpower678]

I do not... Gonna have to eat the cost. Any idea how much it ranges?

The gimbal is roughly $200, IIRC.

 

[Cyberpower678]

Just tried. No go. However, when I tip the camera down it goes the arm all the way to the stop that you see on the left side and when I pan it up, it stops before it reaches the end. Is that normal or is it supposed to go all the way each way

Does it stop it when it points straight forward? If so, then yes. You can pan it up further if you enable the additional 30 degrees upwards panning in the settings. That does start to make the props more visible however.

 

[Cyberpower678]

It does like there is some kind of obstruction. You may be able to just jiggle it loose by repeating the slow up and down movements with your finger while it is off.

 

[Former Member]

I do not... Gonna have to eat the cost. Any idea how much it ranges?

To replace the gimbal will cost around $314 if you send it in to DJI. I have sent in many and they have never been less than that. Im sending you a PM.

 

[budfroggy]

To replace the gimbal will cost around $314 if you send it in to DJI. I have sent in many and they have never been less than that. Im sending you a PM.

Sounds good, thanks!

 

[budfroggy]

It does like there is some kind of obstruction. You may be able to just jiggle it loose by repeating the slow up and down movements with your finger while it is off.

Maybe I'll just keep playing with it in hopes. If not, I'll send it out.

 

[Former Member]

Be careful. Gimbal overload means just that. Something is causing undue load on your gimbal, probably the faulty pitch motor. If you continue to use it, the motor might overheat and then cause the gimbal board itself to fail. Ive seen it happen many times.