mavic 2 pro remote not connecting to iphone 11

[TheFilmStudio]

Hi guys - I fly my mavic 2 pro on a regular basis. The last time i flew it was last saturday. Yesterday I went out for a flight and my RC wouldn't connect with my phone. I uninstalled and reinstalled the DJI go 4 app and still nothing. It was as if the app was not recognising the the cable had been plugged into the phone. I tried a new micro usb cable and still nothing. I tried to connect my remote to the DJI Assistant 2 for mavic app on my imac and it wouldn't read. At this point i decided to update the firmware on my drone which i did fine.

This morning I tried it again and it worked. I flew around and went back to work - now the same problem is happening again, where the phone does not detect the cable being plugged in. If tried everything (connecting a different phone, iphone and android, changed cables, uninstalled app etc).

I thought it might be the usb port on the controller so i tested it by putting it on charge and it charging fine.

I seriously need some help guys because i'm totally out of options.

 

[SkyeHigh]

It could still be the USB port on the controller if the data pins on the controller’s socket is intermittent/damaged.

The socket has been an issue in several cases reported on the forum.

 

[TheFilmStudio]

It could still be the USB port on the controller if the data pins on the controller’s socket is intermittent/damaged.

The socket has been an issue in several cases reported on the forum.

oh wow - i didn't realise that. What's the best way to check this / fix this?

 

[waynorth]

I always use the large USB-A socket on the controller, and only use the micro-USB for charging. A good quality cable between the phone and USB-A socket is known to be a more stable connection.

 

[SkyeHigh]

oh wow - i didn't realise that. What's the best way to check this / fix this?

Unless you’re handy with a very fine soldering iron and a steady hand, the best option, though inconvenient when using a phone, is to connect through the base USB socket instead.

It is repairable though.

 

[TheFilmStudio]

I always use the large USB-A socket on the controller, and only use the micro-USB for charging. A good quality cable between the phone and USB-A socket is known to be a more stable connection.

So i did try that but still no connection

 

[TheFilmStudio]

Unless you’re handy with a very fine soldering iron and a steady hand, the best option, though inconvenient when using a phone, is to connect through the base USB socket instead.

It is repairable though.

Lol - i wouldn't trust my soldering ability so I did try that but there was still no connection using the other USB socket

 

[seadreamer]

Did you ever figure out what the problem was? I’m have the very same issue.