Mavic Pro Platinum losing connection

Joel1521 · Jan 5, 2020

Have flown a hundred times in the last 12 months with few issues. However, for the first time, I am finding the unit is Losing Connection with the controller. I have three questions: 1) when it loses connection, why do the controls still seem to work? I was able to do a RTH and also directly control the unit; 2) What causes it; and 3) is there any solution to reconnect while still in flight?

Thanks in advance for any help.

Starz · Jan 5, 2020

Losing video feed?
Old cable maybe? Have you tried a different cable or make sure the ends are clean on the old one.

old man mavic · Jan 5, 2020

as @Starz said try a different cable are you using the larger USB port under the controller to connect to you viewing device this is the best one to use

Joel1521 · Jan 5, 2020

I will try changing the cable... but in the meantime, I’ll try using a port connection with the larger USB port. Good suggestion.

old man mavic · Jan 5, 2020

Joel1521 said:
I will try changing the cable... but in the meantime, I’ll try using a port connection with the larger USB port. Good suggestion.

if you do make sure you have nothing plugged into the side port as if you do the bottom port won't work it sounds like the side port could be worn through constant use they are very delicate and easily damaged if you are not really careful when you plug the cables in thats why most of us use the bottom port and only use the side port for charging the RC

Joel1521 · Jan 5, 2020

Got it, thx

Wild Drone Pilot · Jan 6, 2020

old man mavic said:
as @Starz said try a different cable are you using the larger USB port under the controller to connect to you viewing device this is the best one to use

Can you recommend a good cable source to buy one with USB C
Thanks

Captain Zipper · Jan 6, 2020

Joel1521 said:
Have flown a hundred times in the last 12 months with few issues. However, for the first time, I am finding the unit is Losing Connection with the controller. I have three questions: 1) when it loses connection, why do the controls still seem to work? I was able to do a RTH and also directly control the unit; 2) What causes it; and 3) is there any solution to reconnect while still in flight?

Thanks in advance for any help.

Your controller uses 2.4 radio frequency while your camera uses 5.8 to send image to your screen. So it sounds like your controller still worked but you lost camera image feed to your monitor.

If your using VLOS you can easily just manually control your bird back to you. If for some reason it's out of line of site you can use screen on remote controller to see distance and as you manually fly it, if distance drops it means she's coming home.

Learning to get comfortable with this is wise, especially if when you took off your drone didn't update to your current take off location, which means it's return to home could be very different than what you expect.
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