Today, 21 Feb 2021, I got a prompt to download firmware and a DJI Fly App update. I don't recall if the firmware was for both my Mini 2 and my Air 2, but I know I did it for the Air 2. Now I get this notification: "RC not connected to mobile device." Both drones have become inoperable. I have tried to connect to both my Mini 2 and Air 2 using (1) an iPad 6th Generation; (2) a Moto G Play 2021; (3) an iPad 1st Generation; (4) a 9.7 inch Lenovo with Octoprocessor.
I have turned the drones off and on. I have rebooted the tablets and phone. I have two different RCs and turned both off and on. Neither RC helps. I only installed the DJI Fly App update on one device, the Moto G, I believe.
When I turn on the MA2 or the Mini 2, I plug the phone/tablet into the RC. Nothing works. I always get the notification highlighted in red.
Because the DJI Fly app was not updated on all the devices, I can only believe the updated firmware caused the malfunction. And because the Mini 2 gives the same notification,"RC not connected to mobile device," its firmware must also have been updated. Other than that I am not sure what caused this. It has the appearance of a virus, whether it is or not.
I'm in a Catch-22. Thinking the firmward improperly installed, I opened the DJI app and click "Check for updates." Of course I get "Aircraft must be connected," which just won't happen. I am in a very expensive limbo.
Solved for MA2. I uninstalled the DJI Fly app, and reinstalled on my iPad 6th Generation. The RC now connects. I will do the same uninstall/reinstall to my phone and other iPad and tablet. The presumed cause: the firmware update caused all apps to malfunction as I only updated one DJI Fly app. I should say partly solved as I can only now use my iPad 6th Gen. No other device works despite uninstall/reinstall.
Not solved for the Mini 2. At first I swapped one fully charged battery for another and I got an RC connection. The Mini 2 said "Takeoff permitted." Now even that doesn't work. The same DJI Fly App on iPad 6th Gen and RC that connects to the Air 2 won't connect to the Mini 2.
Any ideas? As you have read that I have recycled all devices, have tried various phones/tablets, etc., please don't suggest I do that again. You will have noted that I can't complete a "Check for updates."
I have turned the drones off and on. I have rebooted the tablets and phone. I have two different RCs and turned both off and on. Neither RC helps. I only installed the DJI Fly App update on one device, the Moto G, I believe.
When I turn on the MA2 or the Mini 2, I plug the phone/tablet into the RC. Nothing works. I always get the notification highlighted in red.
Because the DJI Fly app was not updated on all the devices, I can only believe the updated firmware caused the malfunction. And because the Mini 2 gives the same notification,"RC not connected to mobile device," its firmware must also have been updated. Other than that I am not sure what caused this. It has the appearance of a virus, whether it is or not.
I'm in a Catch-22. Thinking the firmward improperly installed, I opened the DJI app and click "Check for updates." Of course I get "Aircraft must be connected," which just won't happen. I am in a very expensive limbo.
Solved for MA2. I uninstalled the DJI Fly app, and reinstalled on my iPad 6th Generation. The RC now connects. I will do the same uninstall/reinstall to my phone and other iPad and tablet. The presumed cause: the firmware update caused all apps to malfunction as I only updated one DJI Fly app. I should say partly solved as I can only now use my iPad 6th Gen. No other device works despite uninstall/reinstall.
Not solved for the Mini 2. At first I swapped one fully charged battery for another and I got an RC connection. The Mini 2 said "Takeoff permitted." Now even that doesn't work. The same DJI Fly App on iPad 6th Gen and RC that connects to the Air 2 won't connect to the Mini 2.
Any ideas? As you have read that I have recycled all devices, have tried various phones/tablets, etc., please don't suggest I do that again. You will have noted that I can't complete a "Check for updates."
Last edited: