USB-C + bottom USB port = not connecting?

[davidws]

Hi all,

I have a Nexus 6P (usb-C) and have installed Litchi as was keen to give VR a shot.
I obviously need a longer cable to use the cardboard thing, so I plugged my usb>USB-C cable in the bottom port and noticed that when I do so I do not get the "what app do you want to use?" dialogue and obviously both Litchi and DJI-Go fail to connect.
Turned off usb-debugging, plugged/replugged, restarted, cleared all defaults and still no go..
Using a usb>micro-usb from the bottom port with my tablet works absolutely fine.

Has anyone else noticed issues with USB-C feed from bottom port? Should I just try to use a different cable?
The one I have has never given me any issues insofar as connecting to laptop etc goes.

 

[sunstarfire]

Hi all,

I have a Nexus 6P (usb-C) and have installed Litchi as was keen to give VR a shot.
I obviously need a longer cable to use the cardboard thing, so I plugged my usb>USB-C cable in the bottom port and noticed that when I do so I do not get the "what app do you want to use?" dialogue and obviously both Litchi and DJI-Go fail to connect.
Turned off usb-debugging, plugged/replugged, restarted, cleared all defaults and still no go..
Using a usb>micro-usb from the bottom port with my tablet works absolutely fine.

Has anyone else noticed issues with USB-C feed from bottom port? Should I just try to use a different cable?
The one I have has never given me any issues insofar as connecting to laptop etc goes.

I would guess that the ports are simply not the same. That USB-A port is for service and stuff only, and it is not the same as the port on the side of the remote...

s.

 

[davidws]

I would guess that the ports are simply not the same. That USB-A port is for service and stuff only, and it is not the same as the port on the side of the remote...

s.

But it works fine when used with a micro-usb cable, and both DJI-Go and Litchi connect with no issue. Seems to me like the same port somehow does not support usb-c altogether but I cant see why

 

[Brutus]

Maybe I misunderstood, but do you use both USB ports on the console simultaneously? You can only use one at a time.


Sent from my iPhone using MavicPilots

 

[GerdS]

You MUST unplug the short cable at the left side of the remote to make the rear USB port work. That has been introduced with a recent update.

 

[davidws]

You MUST unplug the short cable at the left side of the remote to make the rear USB port work. That has been introduced with a recent update.

Yes the LH-cable is unplugged. It's as if the RC doesn't see the device when using a type-c cable, it does however charge my phone :/

 

[beatnik]

I noticed that the factory micro USB cable on the side has to be removed from the connector to use the bottom USB port. Even if it's not plugged into anything. I was trying to use my iPad Mini using the bottom USB and it could not connect. I finally realized that even having the micro USB cable plugged in the side (not connected to anything) blocks the connection using the bottom USB.

 

[GerdS]

Have you dragged down the notification bar where you might need to enable USB for file transfer first?

 

[GerdS]

I finally realized that even having the micro USB cable plugged in the side (not connected to anything) blocks the connection using the bottom USB.

That's what I tried to say...

 

[4wd]

Yes the LH-cable is unplugged. It's as if the RC doesn't see the device when using a type-c cable, it does however charge my phone :/

Just confirming you don't want it plugged in the controller at all or the larger USB is disabled - even with nothing on the other end.

 

[davidws]

Yes the microusb cable on the left hand side of the controller is unplugged. The bottom port works fine when i plug my tablet in, it's just with a type-C cable that I have this problem where it doesn't see the controller

 

[GerdS]

Is your USB-C cable maybe a charge-only cable? Have you tried another one? Does it work connected to a PC?

 

[davcenmt2]

I have the Pixel XL and after I realized I needed to unplug the short mircro USB Cable first I had no issues connecting via the bottom USB to type C and using Lichi with VR goggles.

 

[GerdS]

Just got my Combo from a German DJI distributor this morning and tried with my Sony Xperia XZ, connected to the rear USB port by using the USB to USB-C cable supplied with my mobile. No problems.

 

[Mem]

Had the same issue. Sent the remote back for repair. The port simply did not work at some point. They received my remote on 12/1, diagnosed and serviced it under warranty within 2 days. Waiting for shipment.


Sent from my iPhone using MavicPilots

 

[davidws]

So in my case it turned out to be something to do with the cable I was using, even though the same cable always worked fine to connect my Nexus to my laptop etc.
Anyway I got a new usb-C and it all works fine, stereo view in Litchi is friggin awesome!!!

 

[Gringorio]

You MUST unplug the short cable at the left side of the remote to make the rear USB port work. That has been introduced with a recent update.

I had the same issue - thank you for the simple fix!

 

[Zeus]

You MUST unplug the short cable at the left side of the remote to make the rear USB port work. That has been introduced with a recent update.

I just got my new Mavic only to find this issue and your response is 100% correct! - I joined the forum mostly just to say THANK YOU!!! I love a simple fix!

 

[m0j0]

ahhhhhh... have to unplug the cable on the side.. i soooooo hope that is the problem.

 

[Elaskanator]

You MUST unplug the short cable at the left side of the remote to make the rear USB port work. That has been introduced with a recent update.

This solved my problem. Had to open account just to say thanks! Excited to take my Mavic out with the Moverio BT300, if only it came with a mount for the Mavic.