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What am I doing wrong? Unlock after LAANC approval.

twickers14

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How does one get the 6 figure authorisation code from DJI. Got LAANC in a second but having tried to add my phone number (UK and I’m in Florida) to the Unlock GeoZone several times and it saying back to me it had been sent and it never arrived, I gave up. Such a disappointment but hey ho. Any thoughts? I entered the U.K. 44 code as requested.
 
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