Recent content by madman4049

Update to the update, had a long conversation with their customer service over the phone today. I got tired of the e-mail back and forth and slight of word garbage they've been doing. This is the 2nd time I called in these last 2 months but I figured eff it, it can't hurt. I listed serial...

Agreed, I have never in my life been treated like such garbage by a company. What makes it worse is they try to lie and skirt around what's actually going on. Just 2 days ago after numerous e-mails asking for an update and them skirting around the issue saying ohh "I will have to consult my...

Once I receive the drone back next week I will be placing it up on the classifieds for sale, I'm done with DJI, 2 months gone by and only a handful of days with it actually in my possession. I am wondering though should I power it up and ops check it on the ground or should I just list it and...

So I sent the 6 month old drone back since they said they would send me my drone back, got an e-mail on the 8th that the drone I sent them was received, on the 9th I receive an e-mail that the repair process was completed and they were sending me the drone back.

Update. I called DJI about 30 minutes ago once I got home from work, called them out on sending me a 6 month old refurb for a drone that was less than 2 weeks old. They started backpedaling real quick, not that I gave the guy much room to talk. Anyway long story short I now have to send this...

What is DJI policy on refurb replacements? It's after 30 days right? I ask because I received and activated my purchased drone on 10 April of this year, Started a repair inquiry discussion dialog with their representative on 16 Apr, received a case number on 30 April, and showed as received...

Yeah that's the thing I was so happy to have a drone back I paired it w/ my controller and did firmware update which means I registered it through DJI Go4 and only through that process did I realize that my FAA ID was not on the body so I checked serial numbers at that point. I didn't think to...

This is hands down the worst customer service I have ever experienced. Finally got a drone back and I say a because it's not mine. They tell me that my drone was repaired and send me a freakin refurb. My drone which I ordered on 4 April and was manufactured on 7 March of 2017 was just...

July? Jeez you'd think they would learn their lesson. Every other company can keep up w/ product demand except these guys which makes no sense because it's China, it's not like their hurting for labor.

Funny you mention that, my drone was fine, did an update and lazy gimbal, sent it back they claim it was gimbal overload and repaired it. Now the kicker is I had to pester them w/ several e-mails to find out what the actual repair was and was never actually told more than gimbal overload was...

You said it right there, folks who spend the money on DJI are probably not gonna do too much dumb **** for the most part. Every group has it's special snowflakes of course but kids buying the crap off of Amazon or tower hobbies, etc that's the folks that won't care.

The cellphone thing was an analogy lol. I didn't literally mean flying cellphones meant as an example of how society first is shocked and then as normalcy sets in starts to disregard and not care technology. Cellphones lol. Gary Cato, I dunno I suspect people will react better w/ these...

I like the way you think.

So I watched the Spark presentation and it's cool, not sell my mavic cool but I can see a lot of young couples, college kids, even kids etc getting into the drone scene. Yeah little FPV drones aren't new but it got me thinking. I know there are a metric crap ton of restrictions, such as no...

So if you take off/land from your hand is that technically illegal in state parks?