DJI Mavic, Air and Mini Drones
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Recent content by mman

  1. M

    Samsung S8 Plus

    I just purchased a used Mavic. Have had two flights and both seem to have disconnected from the app in mid flight. First time the drone was 20 feet away and it just landed on its own and second time about 200 yards away. I lost connection to the drone and it went to Rth mode. I had...
  2. M

    Not a smooth video while turning.

    Nice video. I can see the stuttering in your video as well and I can tell you are trying to minimize it. Nice music! It's kind of frustrating to have a great drone with a not so great camera
  3. M

    Not a smooth video while turning.

    From my experience the only way not to get the stuttering is to pan incredibly slow. When I mean slow it's like an object would take about 10 to 12 seconds to move across the screen when looking down from the sky. Very difficult task as the smallest movement would cause a stutter.
  4. M

    Not a smooth video while turning.

    It was a somewhat painful experience with customer service. I had to escalate my issue to get a rude manager, (I wrote a separate discussion about my experience at length!) but I was finally able to get the Mavic replaced. They were initially wanting to use my refresh versus the warranty.
  5. M

    Not a smooth video while turning.

    They sent me a new one. I got it from DJI directly. Razors, I've been reading your posts and also I'm more like you in that I don't think we should just settle for this much money paid. I hope you have better luck. I'm keeping my fingers crossed for you!
  6. M

    Not a smooth video while turning.

    I had the same issue and sent mine in a month ago. I received the new Mavic yesterday and unfortunately has the same panning issue as the first one. I made at least 30 different videos with different settings and all had the jitter when panning. The only way I minimized it was by panning at...
  7. M

    PLEASE HELP I'M GOING CRAZY (Jerky video)

    Probably so. I have been flying RC for 8 years now and had been saving for this drone for a while, Mostly disappointed!
  8. M

    PLEASE HELP I'M GOING CRAZY (Jerky video)

    Robert, Thank you for the sound advice. I went back and looked at the video I posted originally and I can clearly see that happening on the fridge. door handles and the white door opening in my video. I am now reading your article about the 7 second rule! I will slow it WAYY down and take...
  9. M

    PLEASE HELP I'M GOING CRAZY (Jerky video)

    I just looked at the video and you are right you can't see it. I'm not sure how to post so you can see the full screen video. Based on weather I will take it out and show some new video
  10. M

    PLEASE HELP I'M GOING CRAZY (Jerky video)

    I've looked at the gimbal adjustments as well. I changed the settings and also reset the gimbal as well. What is strange is the video is smooth when vertical movement but gets jerky in horizontal movement. As I had a month of waiting I read all the suggestions on my previous posts and really...
  11. M

    PLEASE HELP I'M GOING CRAZY (Jerky video)

    I just got my Mavic back after about a month of waiting for the new one. I'm so upset, I don't know what to do.... I'm having the same issue as before. the side to side video movement is very, very jerky. I have tried in auto mode. Tried in manual mode, I made sure that the shutter speed was...
  12. M

    DJI bad customer service

    Thanks for the comments....I'm waiting a few more days to see what they do and if I don't get a new drone then I will dispute the payment with my cc. I'm really frustrated with them
  13. M

    Just need to vent. Horrible CS

    I wrote a similar story about my horrible experience with dji customer service in california. The manager told me yesterday that they don't have any new mavic at hand and no real parts for repair. They are waiting on a shipment. You can read my post from earlier this morning
  14. M

    New to Mavic and very sad

    I played back using QuickTime then took more footage in MP4 and had same issue. I use VLC media player as well as windows media player. All had video jerkiness. Actually I would see the jerkiness when panning the video live as well.
  15. M

    DJI bad customer service

    I had previously posted a thread about my issues with video quality and the Mavic was sent in to DJI for replacement. I called them after 5 business days to inquire about the status and was told that it would they would need to first determine if drone was crashed or mishandled first and...