Camera black and gimbal doesn't moves

[skyfilms]

Hi!
Someone with same problem?
Gimbal doesn't moves on startup and video doesn't works. Black image.

It happens after crash in tripod mode, and DJI GO app gets an "locked gimbal error".

Thanks.

 

[Former Member]

Might be torn ribbon or other cable. Time for a refresh if you have it.

 

[Joaquín Huergo]

I am having the exactly same problem now. Did you fixed it?. I am desperate to find a solution!.

 

[Levey21]

I am also having the same problem did you get this problem resolved?

 

[JeepDSL]

I am also having the same problem did you get this problem resolved?

As @Thunderdrones said, you probably have damaged the gimbal ribbon cable and camera LVDS cable. If you have DJI Care Refresh, use it; if not, find someone (like @Thunderdrones) who can replace the cables or do it yourself.