My Mavic Air 2 got delivered yesterday. However, when I connect my phone to the controller, the phone doesn't recognize that the controller is connected. I have attached the controller and drone to my computer and updated the firmware on both. I also have tried connecting to the controller with different phones, both Android(Galaxy S8) and iPhone, and all have the same issue. I've removed my phone case to make sure the cable is making a full connection and I am using the latest version of the DJI Fly app.
Has anyone experienced this with their Air 2? With any other DJI drones?
Also, do we know how to control the drone without a phone? When I have both the controller and drone powered on, the lights on the controller stop flashing and go solid. I assume this means that the 2 are connected, but pressing any of the buttons or spinning camera wheel do nothing on the drone (Not sure if you should be able to do this without the phone connection working). This was purchased from Best Buy, not sure if that makes a difference.
Any help or guidance would be greatly appreciated.
Thanks!
Has anyone experienced this with their Air 2? With any other DJI drones?
Also, do we know how to control the drone without a phone? When I have both the controller and drone powered on, the lights on the controller stop flashing and go solid. I assume this means that the 2 are connected, but pressing any of the buttons or spinning camera wheel do nothing on the drone (Not sure if you should be able to do this without the phone connection working). This was purchased from Best Buy, not sure if that makes a difference.
Any help or guidance would be greatly appreciated.
Thanks!