Nova Scotia, Canada with Mavic Air connection issue

[caperdrone]

Just joined forum and hoping for some advice on getting my Mavic Air to connect to Controller. Any help would be appreciated

 

[msinger]

Welcome to the forum!

hoping for some advice on getting my Mavic Air to connect to Controller

What have you tried so far? What exactly doesn't seem to be working?

 

[dirkclod]

Welcome to Mavic Pilots .
I hope you will find our site helpful and look forward to any input , photo's/video's you might post .
Don't be shy and ask anything if you can't find it by searching .

 

[caperdrone]

Welcome to the forum!


What have you tried so far? What exactly doesn't seem to be working?

I have tried everything I can find on Youtube. Entering camera vue on Go 4 App and holing down 4 buttons.

 

[Thomas B]

Welcome to the forum from the deserts of Arizona! Enjoy.
The answer may be in here:

https://dl.djicdn.com/downloads/Mavic%20Air/20180525/Mavic%20Air%20User%20Manual%20v1.2.pdf

 

[MAVIC_2_YTS]

Welcome from Ontario!

 

[caperdrone]

Welcome to the forum from the deserts of Arizona! Enjoy.
The answer may be in here:

https://dl.djicdn.com/downloads/Mavic%20Air/20180525/Mavic%20Air%20User%20Manual%20v1.2.pdf

Nope. Read and tried these options at least 50 times
My mac or pc does not see it. Network
Thanks

 

[Thomas B]

Nope. Read and tried these options at least 50 times
My mac or pc does not see it. Network
Thanks

Do you have both drone and controller connected physically to your computer... and running the DJI software on the computer also?

 

[Moose1967]

Welcome from sydney, ns.

Do you have a laptop (not sure what you mean by Mac .org pc) - there is an app you can get to analyze wireless connections etc - this will see if there’s is one and the MAC address will be listed - think it was wifi analyzer or something along those lines - used it to find the new camera I mounted on my P2 vision.

Did it ever connect to that controller? Is it a new drone you got and all you need to do is pair them?

 

[caperdrone]

Do you have both drone and controller connected physically to your computer... and running the DJI software on the computer also?

No. Thought it would connect wireless as it does with controller. Do you suggest I do that.

 

[Thomas B]

No. Thought it would connect wireless as it does with controller. Do you suggest I do that.

Yes

 

[caperdrone]

Welcome from sydney, ns.

Do you have a laptop (not sure what you mean by Mac .org pc) - there is an app you can get to analyze wireless connections etc - this will see if there’s is one and the MAC address will be listed - think it was wifi analyzer or something along those lines - used it to find the new camera I mounted on my P2 vision.

Did it ever connect to that controller? Is it a new drone you got and all you need to do is pair them?

Bought it used but only 7hrs usage
I have a phantom 4 and never had an issue with it

 

[caperdrone]

Bought it used but only 7hrs usage
I have a phantom 4 and never had an issue with it

Yes laptop, pc, and Mac. None recognize it

 

[Thomas B]

Yes laptop, pc, and Mac. None recognize it

Have you tried this: Turn it on and physically connect both the controller and the drone to your computer with the DJI software running.

 

[MAVIC_2_YTS]

Bought it used but only 7hrs usage
I have a phantom 4 and never had an issue with it

If I am reading this right, you are trying to use a controller that you use / used for your Phantom 4 with your Mavic Air?

 

[Moose1967]

Is there a bar code on the Mavic air you can scan to get Mac address

 

[Thomas B]

If I am reading this right, you are trying to use a controller that you use / used for your Phantom 4 with your Mavic Air?

Good question!

 

[msinger]

I have tried everything I can find on Youtube. Entering camera vue on Go 4 App and holing down 4 buttons.

Did you try linking the remote controller to the Mavic Air like this?

 

[Stormin]

Had issues linking my controller to my Mavic Air, resolved it by un installing the DJI Go4 app then re installing, it worked after re scanning the drone and doing the whole procedure, then had to orientate the compass had no problems since.