Hi All,
Like others I am suffering from an intermittent failure of the DJI Go 4 mid flight, where it reports Remote controller connection error .. the screen freezes and goes B&W. Only a phone reboot re-establishes the app.
I'd be interested in any insights others have to remedy the problem.
By way of background:
Aircraft: 01.00.0510
Remote Controller: 01.00.0510
It appears to be a software error to me, in that the error can occur when the RC is lying stationary on a surface. Given I have tried the large USB port on the RC and multiple USB leads, I am at a lost as to what to do next. In all other aspects a fantastic drone.
Any advice appreciated.
Eric
Like others I am suffering from an intermittent failure of the DJI Go 4 mid flight, where it reports Remote controller connection error .. the screen freezes and goes B&W. Only a phone reboot re-establishes the app.
I'd be interested in any insights others have to remedy the problem.
By way of background:
- I am using HUAWEI Mate 9 running Android 9 with all updates applied. All Apps are closed and the phone powered off then powered on before starting to run DJI Go 4. There is 27GB of spare space on the phone. Note I get the same error on my Samsung Note Fan Edition.
- I am using the version of DJI Go 4 that is current and was downloaded on the 11th March, it is Version 4.3.32
- I have tried three different DJI USB/USBC leads between the RC and the phone. The last of those leads being from the large USB port underneath the controller. The error has occurred with all of these USB leads.
- All firmware updates for the drone, controller and batteries have been made. The versions are:
Aircraft: 01.00.0510
Remote Controller: 01.00.0510
It appears to be a software error to me, in that the error can occur when the RC is lying stationary on a surface. Given I have tried the large USB port on the RC and multiple USB leads, I am at a lost as to what to do next. In all other aspects a fantastic drone.
Any advice appreciated.
Eric