Stop and think before you blame DJI

[Raven Mavic]

After reading numerous content on this blog I have come to realize that most pilots feel DJI is to blame for everything that goes wrong with their flight. Some are but most are pilot error. I understand the frustration and anger because of the expense of this type of hobby. However, this is a type of hobby that has a certain level of risk. It is a known fact that everyone that flies will crash their drone at some point in time or another. It just depends on the severity of the crash.
My point to this is to really evaluate your situation and maybe ask others before blaming the manufacture for a crash. They did not make you flying out of range, or out of sight, or into a building, or tree etc.... They did not design these to do those type of things so think objectively before you blame others. If you do find that there is a legitimate flaw, then by all means let DJI know. I have found them very easy to work with and very professional. I believe they care and want many of their products to be flown every day. They don't want crashes anymore than you. Go out and enjoy what they have provided for us and don't be too quick to judge if something goes wrong. PS. I don't not work for DJI in any way. I just love flying and am glad we are able to do this.
Enjoy!!!

 

[Cyberpower678]

They care about selling their products, and to do that they need to make sure DJI can't be blamed for a crash. Other than that, they're a Chinese megacorporation that really stops caring about you once they have your money. Case in point, they invest in R&D but couldn't give two ***** in investing in decent customer service. But everything else you say is true.

 

[theese]

I totally agree with Raven Mavic!
I use my Mavic on a daily basis, mostly for work. All I can say is this thing is amazing.
Hundreds of successful flights and only two minor situations , both PILOT (me) error. In both cases there was very minor propeller damage.

 

[wayy510]

After reading numerous content on this blog I have come to realize that most pilots feel DJI is to blame for everything that goes wrong with their flight. Some are but most are pilot error. I understand the frustration and anger because of the expense of this type of hobby. However, this is a type of hobby that has a certain level of risk. It is a known fact that everyone that flies will crash their drone at some point in time or another. It just depends on the severity of the crash.
My point to this is to really evaluate your situation and maybe ask others before blaming the manufacture for a crash. They did not make you flying out of range, or out of sight, or into a building, or tree etc.... They did not design these to do those type of things so think objectively before you blame others. If you do find that there is a legitimate flaw, then by all means let DJI know. I have found them very easy to work with and very professional. I believe they care and want many of their products to be flown every day. They don't want crashes anymore than you. Go out and enjoy what they have provided for us and don't be too quick to judge if something goes wrong. PS. I don't not work for DJI in any way. I just love flying and am glad we are able to do this.
Enjoy!!!

I don't think anyone blames DJI for flying into a building or a tree. I think they
blame DJI a mirad of other things most notably, their self imposed nanny restrictions which you conveniently left out.

I beg to differ with your statement on thier design. DJI most certainly designed the Mavic to fly out of line of sight. No DJI doesn't make you fly out of line of sight but they advertise that The Mavic can to help sell them.

You believe that they "care" but you don't work for them? Hahaha. So you're just another DJI cheerleader that will absorb and excuse any crap they shovel feed you? You believe a huge Chinese based Corporation "cares" about you? Hahaga. Yes, they care about you and your ability to fly right up until they get your money.

Everyone, please stop and think before you trash Raven Mavic's beloved Chinese based Mega corporation. They do absolutely nothing wrong and simply care about only your money....er, I mean care about you, yes you, the customer. Everything negative isn't DJI's fault but only your own.

Raven has read all the posts here and determined for us, that all issues that occur is just the fault of us idiots that then blame the pious, saintly, family loving DJI. How dare you?! So please....."Stop and think before you blame DJI!" Thank you for you understanding and cooperation.

Yay DJI!
Love Raven Mavic DJI Damage Control Specialist.

 

[xman1]

Have to agree with you on a few points. The restriction one and the fact they are a business and no business wants to deal with after sale support if they don't have to. They also are mainly interested in image which is why they put these restrictions in place so they can tell the press that we don't permit our drones to fly in these places.

I still have a bad taste in my mouth from the NFZ garbage. I wouldn't mind so much if it worked properly, but it doesn't and I was scared to fly my drone in places where it would be hard to find if it decided to activate.

 

[Drone Master]

Have to agree with you on a few points. The restriction one and the fact they are a business and no business wants to deal with after sale support if they don't have to. They also are mainly interested in image which is why they put these restrictions in place so they can tell the press that we don't permit our drones to fly in these places.

I still have a bad taste in my mouth from the NFZ garbage. I wouldn't mind so much if it worked properly, but it doesn't and I was scared to fly my drone in places where it would be hard to find if it decided to activate.

I absolutely agree on this NFZ garbage and heavily inaccurate NFZ database that DJI has created. It is definitely several feathers out of DJI's Hat!
That's the whole reason I have not updated the FW or App since IOS version 4.07. Still on FW 0400.
For most that have updated like some of my clients that try to take off and cannot due to the updated NFZ, I can take off and fly unrestricted without one single pop up. It really ticks them off.
Sorry for being slightly off topic.

 

[xman1]

I absolutely agree on this NFZ garbage and heavily inaccurate ZFZ database that DJI has created. It is definitely several feathers out of DJI's Hat!
That's the whole reason I have not updated the FW or App since IOS version 4.07. Still on FW 0400.
For most that have updated like some of my clients that try to take off and cannot due to the updated NFZ, I can take off and fly unrestricted without one single pop up. It really ticks them off.
Sorry for being slightly off topic.

I am with ya. I am also on .400 with 4.0.6. I think 4.0.6 (ios equivalent version 4.0.7) crashes less. I get one crash in 4 flights on average. Also tried, 500, 550, 600, and 700 before deciding that 400 is the best they made. Haven't tried 800.

 

[JeffM46]

Yes, the NFZ system isn't perfect, and we all hope it gets better. However, that's not a justification for feeling that no one should tell me where I can fly. Most non-flyers are ambivalent about drones, and most all have heard some bad stories. With that in mind, when I explain that my drone's software does not allow me to fly in restricted areas, they are favorably impressed.

 

[Drone Master]

Yes, the NFZ system isn't perfect, and we all hope it gets better. However, that's not a justification for feeling that no one should tell me where I can fly. Most non-flyers are ambivalent about drones, and most all have heard some bad stories. With that in mind, when I explain that my drone's software does not allow me to fly in restricted areas, they are favorably impressed.

Yes, we can only hope it will get better, however I believe it may get worse before it gets better. Many are reporting that they could fly from there own property before the last few updates. And with the new updates, they can no longer even take off due to a NFZ that was implemented and there isn't even a airport or helipad for miles of them.
Don't be surprised if one day, you can't fly in your favorite location due to it being a NFZ. Let's see how you will feel about it then.

 

[Robert Mitchell]

So, the truth as usual, is somewhere in the middle.

Does DJI want to make as much money as they can? Of course, every company does. So with that goal, they don't just take everyone's word that "It's not my fault, it's yours!" And at times that might seem like they are fighting some folks.

But look at the other side. How long would they be in business if they simply accepted the story of every inexperienced pilot, at face value? So they push back a little, as expected.

The whole "refresh" thing seems pretty advantageous to me, for example. For crying out loud, 4-5 years ago when these things were first coming out, you crash it, you fixed it, bought a new one or gave up the hobby. That box of parts you ordered and paid for out of your own pocket was your only refresh.

But as the OP implies, I don't think they are out to screw everyone either. They wouldn't be where they are if they took this approach. Heck I've read recent posts where they freely replaced drones even AFTER the pilot stated it was clearly his fault.

Admittedly, I haven't had to deal with them over an issue, and if I do, hopefully it will go well.

As for the NFZ thing, it is the one thing I have to agree they are screwing up on. Their nanny approach will eventually find itself in trouble, either in court, or by beginning to cost them sales.

 

[xman1]

....As for the NFZ thing, it is the one thing I have to agree they are screwing up on. Their nanny approach will eventually find itself in trouble, either in court, or by beginning to cost them sales.

This is where I am expecting it to go. I am just waiting for the court case where someone claims, well DJI has blocked off all no fly zones so why am I getting a fine? By DJI implementing a no fly zone, this is a double edged sword. Now they have opened themselves up to liability for a non-accurate NFZ.

 

[Knight Hawk]

After reading numerous content on this blog I have come to realize that most pilots feel DJI is to blame for everything that goes wrong with their flight. Some are but most are pilot error. I understand the frustration and anger because of the expense of this type of hobby. However, this is a type of hobby that has a certain level of risk. It is a known fact that everyone that flies will crash their drone at some point in time or another. It just depends on the severity of the crash.
My point to this is to really evaluate your situation and maybe ask others before blaming the manufacture for a crash. They did not make you flying out of range, or out of sight, or into a building, or tree etc.... They did not design these to do those type of things so think objectively before you blame others. If you do find that there is a legitimate flaw, then by all means let DJI know. I have found them very easy to work with and very professional. I believe they care and want many of their products to be flown every day. They don't want crashes anymore than you. Go out and enjoy what they have provided for us and don't be too quick to judge if something goes wrong. PS. I don't not work for DJI in any way. I just love flying and am glad we are able to do this.
Enjoy!!!

[emoji1474]