Recent content by athearnsd45

Yes, I’m in the U.S.

An update to the situation. I shipped the drone back to them last week, and it arrived there Monday. I got an e-mail from them today with a detailed breakdown of the repairs needed - a total of $2,588.00. Charge to me = $0. "This message is from DJI Support. After testing your product, DJI has...

So looking at my log in Flight Reader I do see one thing different in the very last entry. There are two parameters, RC.custom1Depressed and RC.custom2Depressed, which are true in that last entry and false in all other entries. I assume this maps to the C1 and C2 buttons on the controller? I...

No additional payload on the drone, standard DJI setup.

I appreciate all the comments and analysis. I'll file a claim with DJI and see where this shakes out, and keep you posted.

This was the battery situation post-crash. The power lights were dark when I found the drone, but they lit when I pressed the power button.

Never thought I'd have to post on this forum, but here I am. Bad crash over the past weekend. It was a calm, clear day, and I was hovering at about 275' altitude (drone was out from me about 500') while adjusting the camera aperture setting. My eyes unfortunately were on the screen vs. the drone...

You need to bind the controller and account for them to cover a lost drone event.

I have a brand-new Mini 2 for which I'd hoped to get DJI Care Refresh. Part of that process involves binding the aircraft to the controller/account. When I attempt to do so, I get the message "Firmware out of date. Please update and try again." The firmware is the latest version, and when I...