This problem ultimately required my Camera Sensor and the Gimbal Control Board being replaced with used parts. The service was performed by Dominion Drones of Virginia Beach.
After contacting three different businesses that repaired DJI drones and speaking with customer service representatives...
After contacting three different businesses that repaired DJI drones and speaking with customer service representatives as well as a customer service agent at DJI in Los Angeles, these were the takeaways concerning my initial question.
- DJI does not make gimbal and or camera parts available to...
After contacting three different businesses that repaired DJI drones and speaking with customer service representatives as well as a customer service agent at DJI in Los Angeles, these were the takeaways concerning my initial question.
- DJI does not make gimbal and or camera parts available to...
TL;DR - Has anyone had an experience in which the official DJI Service Center repaired their gimbal as opposed to outright replacing it?
Several months ago I began seeing intermittent white flashes across my screen while flying, as can be seen here:
I deduced the problem was possibly a loose...
Several months ago I began seeing intermittent white flashes across my screen while flying, as can be seen here:
I deduced the problem was possibly a loose connection within the gimbal or camera, as the white flashing only occurs when I am maneuvering aggressively or descending rapidly while...
Thanks for the reply @Hiwayman I hope to give it a run in the coming days to see if I can try the following and if that doesn't work I'll be sending it in to DJI.
- Another SD card
- Another resolution
- Another framerate
- Another picture profile

As you can see in this is a short clip, whenever flying or recording and I make movements that are anything more than slow and gentle (in this instance a fast descent) there are white frames that display on the monitor while flying and appear in my recordings, you'll see two of them in this...
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