Recent content by Banstead

What would have happened if at that range something went wrong and it fell into a dense crowd. Still a fine if they kill someone.

Finally resolved by DJI Support who asked me to return the battery, which was replaced with a new one. Dropped the new battery in and the DJI Go app forced me to upgrade the firmware, so now all is well again.

I have been trying all day to sort this battery issue out: All pins are good. - I get 100% upgrades for the drone and a working battery. - It sticks at 80% with the faulty battery. The DJI App states "battery signal error", so I assume that there are no communications with the bad inteli battery.

I just noticed that when the drone reads the good battery it shows 4 cells, however it shows 6 batteries for the bad cell - I wonder why the difference or is is just a simulation? Broken Star - do you get the same? as attached. Also note, the Smart Return Home switches off, if the bad battery...

Yep, exactly the same as last time after a day of charging/discharging, upgrading - stuck at 80% as there is a "Battery Signal Error" and a connection with the battery cannot be established. These product faults must be costing DJI a lot of money, especially with flighing products where it...

That has just happened to me - AGAIN. Last time my battery was swapped out by DJI Support about 2 months ago. Now I have a new incident open for my other battery, which happened 2 days ago and the rotors would not start-up. So I am now going through the same update/fully discharge/recharge a...

This is the final update. I was sent a return lable by e-mail from DJI to return the faulty battery. A week later they sent me a new replacement, saying it is not repairable. So I can't fault their support service.

DJI are so slow in responding, support have asked me to send the drone to the Netherlands for repair; but I have questioned why the drone when it works fine with a different battery - so surely just the battery? and I have asked if this would be covered under a warranty? still awaiting a response.

The battery is almost 6 months and looks like new, without too much use and no sign of any contact problems. DJI Support recommended that I did a firmware refresh to the drone and battery, which is OK with my another battery, but this one comes up with a "battery update error" and stops at 80%...

I have 2 batteries with my M2 Zoom which have worked OK, however yesturday one displayed aircraft status in the DJI GO4 app, "Battery Signal Error", check battery connection - Contact DJI Support if this persists after a restart. The app Aircraft Status, states "Invalid Battery" and obviously...

I was looking in my PC in Windows 10 - Security Options: Internet Browser Tools, Internet Options, Content, Certificates, Trusted Publishers and surprised to find that the only certificate on my PC was from DJI, but I do net know how I authorized this. It is obviously related to my Mavic 2 and a...

So sorry, but I wish you - good luck going forward.....

I know its delayed again but WHY? It can't be to give manufacturers more time, as they will be racing to get complaint models out as soon as the new rules are confirmed, so it's a chicken or egg first situation.

If you pay by Credit card, they will not help if you if under $100 and if you use a Debit card, it is your own money that you authorized so you would still lose out if it goes wrong. However if you pay with PayPal and you are cheated they will refund whatever the amount is (assuming that you...

You definitely need to get to the bottom of that - as it is absolutely dangerous.