Thanks for everyone's comments. I have a great deal of experience with drones, this is the first time I've ever had a defective product like this actually DOA or close...
I did research setup with the Mavic Air, youtube, manuals etc... before setting up... while I had some juice I was able to...
I just bought and received a brand new Mavic Air from DJI.
The remote was at half charge upon opening, so when I went to charge the remote, it would not take a charge and instead drained the battery to zero, and still will not charge. I put in a ticket to DJI waiting to hear instructions...
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