I think they are probably talking about the use of the PhantomHelp viewer to create the .txt to .csv and, then, CsvView to view the .csv. You might try providing the .txt log file instead and suggest they use their proprietary software to analyze it.
Another example of this behavior was posted over on DJI forums
Mini 4 pro oscillating
This one is a little more interesting as it shows also a longer period oscillation in horizontal speed.
Is this also seen when flying sideways (only aileron), or backwards? And is this tied to the OD mode bypass only... if so it's something else than a tune issue.
Those really slow oscillations usually comes from a high I... which is dampened by...
Just discovered that my Mini 4 does this but corrects itself before it gets to be a problem.
The top plot shows the same 2.5 Hz oscillations starting at 186.7 secs but then stopping at 189 secs. Also seen in the bottom plot is the horizontal...
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